MyBB Internal: One or more warnings occurred. Please contact your administrator for assistance.
MyBB Internal: One or more warnings occurred. Please contact your administrator for assistance.
SMART over USB driver?
image of disk drives

SUPPORT FORUM

Hello Guest! Register

What to do if SMART Alec tells you your license has expired

Please download the latest beta version to get SMART Alec back up and running.

We apologize if you haven't been able to use SMART Alec for a while, and for the delay in getting the full release version out.

We are pushing to get SMART Alec released by the end of the year.


SMART over USB driver?
#1
Exclamation 
I’m a beta tester for your SMART Alec product and was testing an external drive over USB when Smart Alec presented me with the following dialogue: "Drives connected by USB or FireWire cannot communicate their SMART status to macOS, so SMART Alec cannot fully check your disk....To check SMART on USB/FireWire drives, use the SMART over USB driver downloadable from smartalec.biz"

However, once I visited smartalec.biz the only option was to fill out the beta tester form again. I did so, assuming that this was a separate beta than the SMART Alec app, but apparently it is just the same form, as I only received a confirmation email and link to install the SMART Alec app, and no link to download the USB driver after all.

Can you please let me know where I can download the SMART over USB driver so that I may continue testing this product?
Reply
#2
Currently the SMART USB drivers are only avaiable by using SoftRAID (you can use it in trial mode for 30 days).

We expect the SMART drivers to be available in SMART Alec in the couple of weeks.
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)